By BERNIE CAHILES-MAGKILAT
July 29, 2010, 4:07pm
Manila Bulletin
The Philippine Travel Agents Association (PTAA) has demanded that Philippine Airlines, the country’s flag carrier, stop its travel promo fares for bypassing their services and depriving them of revenues.
In a letter addressed to PAL’s chief commercial group adviser Richard Miller, PTAA president Paz Alberto said that PAL’s various advertisements pertaining to the company’s purported promo package(s) involving highly discounted travel tours, airline fares, hotel accommodations as well as other accompanying perks and substantial benefits, denominated and/or entitled as “Midnight Sales” have been discriminatory against travel agents.
“The PTAA would like to request for your good office’s action for purposes of duly and promptly implementing the appropriate modification or deletion of the foregoing advertisements and/or travel and tours promos so as to effectively preserve the untarnished and harmonious business relationship that has always prevailed between PAL, as the country’s leading air carrier, and the nation’s duly accredited travel agents/travel agencies,” Alberto said.
According to Alberto, PAL’s promo is not entirely in consonance with the concepts of fair play, fair competition and equity.
PAL’s promo enables them to directly serve their clients without going through travel agents. This scheme, however, would deprive the travel agents of their commissions from booking air tickets and hotel accommodations.
The PTAA believes that it is a direct contravention with the well established and long existing business practice/principle that have always been observed by and between the country’s travel agencies and the nation’s leading airline companies such as PAL.
The PTAA said they are willing to sit down with PAL for a dialogue thresh out issues.
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